"We had a major water leak and it destroyed our laminate hardwood floor. We decided to stay with a local business, Flooring America of Oregon. They were prompt in getting out and taking the measurements and giving us recommendations on the new floor."David Bennett
"We remodeled two bathrooms, resurfaced our hardwood floors, and installed new carpeting. Very easy to get in touch with staff, They scheduled everything in the order to be done and were punctual. Installers who did the work were efficient and courteous."Diane Wright
"They helped me in my choices and worked within our budget, giving us really good products. The measuring and installation went smoothly and promptly. The installers each time were very good at their craft, taking pride in their work."Paula Swertfeger
"Wonderful people to deal with, very helpful, excellent customer service"Sharon Reimers
"The pattern was straight and it could not have been better. They also moved all the necessary items. Two bathroom and kitchen. Did pay extra but we'll worth the cost. They were fast as well."Sandra Buckallew
"Everything went really well from tear out to completion!"
Description of work:Diane Murphy
To date we have had two jobs done by Flooring America. The first one was removal of carpeting throughout the house with commericial grade laminate.. excellent job. The second and most recent was replacement of bathroom floor with waterproof linoleum. Another excellent job!!
"Flooring America is an amazing company and their workers are punctual, hard working and the quality of the work is outstanding!"Jeffrey Prescott
"They were great! They also helped me move 3 heavy wood items !"Judy Ogden
"The installer was very professional, on time, and did a flawless installation."Dennis Braithwaite
"Perfectly. Entire team is great to work with."
Description of work:John Shimp
New Laminate flooring entire downstairs, new LVT in bathrooms, new Counters and new Carpet upstairs.
"ALL went VERY WELL!!"
Description of work:Russ Bailey
We had Flooring of America (Roman Z, Installer) install COREtec Plus is our home. Roman did an OUTSTANDING job!!!! Also had Berber carpet put in our Family Room. Couldn't be happier.... Would we go to Flooring America in the future??? In a heart-beat!!!!!
"Overall, it was a really positive experience. Their communication and customer service was responsive and thorough from start to finish. They had a great selection and were very patient with us as we took a while to decide on exactly what carpet and LVT we thought would be best for our house. The installation was great, with the exception of how the molding went back on afterward - but even with this issue - they did their best to make things right and work within our budget. The combination of their people, products and commitment to stand behind their work for the duration of the warranty made them an obvious choice."
Description of work:Ken Weigel
Installed LVT and Carpet throughout the house.
"From in-home visit, in-store product selection, scheduling installation all the way to the actual installation, everything was handled very professionally, on schedule and managed meticulously. The installers took great care and did a fantastic job as well. I would highly recommend this company for any flooring projects."
Description of work:Somnath Banerjee
Vinyl flooring in kitchen and bathroom LVT in entry way
"Everything went great. They were always so excellent to work with during each phase."
Description of work:Sherrie Williamson
Bathroom remodel with pavers and tile and granite. Excellent Kitchen counters to new granite and new backsplash
"I have been very happy. The flooring was excellent quality, the installers did beautiful work, and everyone at Flooring of America was great to work with. There were a few pieces of the oak that had small cracking (a product flaw, not installation). They came out promptly and replaced them. No charge. I would definitely recommend this company."
Description of work:Shelley Reynolds
The whole lower level of my home was refloored. This included porcelain tile in the bathroom, real linoleum in the kitchen, and all the other rooms in red oak hardwood.
"We went to the Oregon City showroom to look at samples and get pricing. The sales staff was very friendly, happy to explain the differences between types of carpet, with no sales double-talk or pressure. The estimator came out to our house on time the next week, was friendly and got done quickly. They were able to very quickly arrange for interest-free financing online. The installers were pretty good- the carpet was installed in less than a day, and there have been no significant problems with the installation. If I had any complaint at all, it's that the installers didn't clean up after themselves particularly well- there were lots of loose carpet fibers all over...but that's very minor. After about a year and half of heavy traffic, the carpet that they recommended still looks good. Overall, we were extremely pleased with the whole experience. Nice people, and they run a good business."Sheri Laird
"Overall it was great. The best thing about Flooring America is the staff. We loved working with Caleb and Katie."
Description of work:Paula Hepner
"We gave them wrong dimensions :( so when they came with Marmolium it didn't fit :( and the pattern we chose was no longer available :( Instead of making us pay for the error, they helped us pick out an alternate (vinyl tile) and properly installed that. :)"Phil Mclain
"Great to work with. Prompt, responsive, and the installers did a lovely job. There was a product defect in some of the hardwood, and they fixed it with new material, at no charge to me."
Description of work:Shelley Reynolds
All new flooring in the ground floor level of my home; hardwood, tile and linoleum.
"From the moment we walked in to the last step of paying our balance,Micah and his team were top notch!! Everyone was so polite and the installers were constantly vacumning and cleaning, painters attention to detail was tremendous! Super happy, especially after firing a flooring company before finding this gem in Oregon City. Can"t thank Flooring America enough."Sara Nye
"From in-home visit, in-store product selection, scheduling installation all the way to the actual installation, everything was handled very professionally, on schedule and managed meticulously. The installers took great care and did a fantastic job as well. I would highly recommend this company for any flooring project."Somnath Banerjee
"Have had our carpet in for 2 years now and still love it! The installer did a great job and the quality is excellent. We got a Golden Retriever about 6 months after having carpet installed. Still no stains or spots!!!! The carpet was by Shaw and is a brown fleck with a higher pile. We did have to get a new vacuum cleaner that could be set for higher carpets but it was worth it!!!"Pat Gaunt
"They did a great job. On time. Good price. Very pleased. "Mitchell Johnson
"They are a great company! I am so glad we used someone local. They were super responsive, and flexible! The carpet turned out great and the installer was incredibly professional! I will definitely recommend them to my friends and family!! "Mary Huff
"I purchased engineered hardwood flooring from Flooring America, in Oregon City OR 2 1/2 years ago. They removed the old carpet and hauled it away. I was super satisfied with their service. The floors are still beautiful."Flo Dobay
"Competitive prices, great staff, excellent customer service! Highly recommended!"Jordan Eickhoff
"A co-worker recommended Flooring America of Oregon to me after they had new floors put in so I thought I would consider them, and I am glad I did! I did some research and received some quotes from some of the "brand name" larger companies around town and then asked Micah to give me a quote and found them to be quite competitive and with a better warranty! Service from start to finish was great - my wife and I asked a lot of questions and asked to see many samples but Micah stuck with us through it all and helped us decide on the perfect floor for our house. The crew were efficient and courteous throughout and Micah (the owner) even made a visit to check on the progress. We couldn't be more pleased with the service we received as well as the final product. Thank you!"Justin Venetucci
"This was our 1st time working with this company. I would recommend them."Leslie Nordlum
"I researched quite a few local flooring businesses and also had Home Depot come in to do an estimate on installing engineered hardwood in our home (second story). Several of the local businesses made it difficult to even schedule an in-home estimate (they wanted me to come into the store first to view their products). I was moving here from out of state so each step in the process had to be accomplished on a tight time frame. When I called Flooring America in Oregon City, they quickly understood my time pressure and immediately scheduled to have someone come to my new house and provide an estimate. Caleb arrived and offered services far beyond the estimate. He immediately offered to take responsibility for finding a good match to the downstairs wood flooring we already had in place. Over the days and weeks that followed, I received multiple estimates from businesses, including Home Depot. The first Flooring America estimate was too high for our budget, but that did not stop Caleb from continuing to work with me until we had a product and plan that worked for us.Cynthia Flannery
By the time I received all the estimates, it didn't matter whether a competing business offered a better deal. It was obvious that the most professional, customer service-oriented company was Flooring America in Oregon City. I trusted that they would do the best job and provide us with an outstanding wood floor. (I had expected at least a reasonable estimate from Home Depot but they were actually very high and a total headache to work with.) Flooring America in Oregon City installed the flooring while I was still out of state, which reflects the degree of trust I had in them. My daughter was able to check on the installation and she was impressed by the quality of the people involved as well as the work they did. The wood floors are beautiful. At each step, any question or concern (however small) was addressed immediately and with friendly, reliable responsiveness. I am likely to have future work done in our home and without a doubt, I will use them and recommend them to others. "
"Excellent experience with this company with everything from the choices of product to the installation. We highly recommend them! "Carol Fenton
"Replaced kitchen flooring. Excellent work, very professional, completed on-time and on budget. "Allen Kerr
"Really excellent folks that care about doing a good job. Micah, the owner, is a standup guy. Tyler (the foreman, he coordinated the job) is very responsive to text/email. The crews worked hard, were friendly and willing to answer questions.Chris Kessel
My job had a complication with a bad batch of wood flooring from the manufacturer, which Micah handled and got replaced and reinstalled. That's part of why you choose someone like Flooring America, so they'll have your back when there's an issue. They're also one of the only places that coordinates with a plumber, whereas other places expect you to contract one yourself to reinstall sinks and such.
My only suggestion is to ask them for list of what to expect with various jobs. For example, with carpet replacement tack board will be exposed between days if it's a multiday job, with hardwood you'll need the appropriate touch up paint for after they reattach baseboards, etc. "
"On time and excellent installation."Dennis Braithwaite
"Installers we're fast and courtious, seams we're invisible. "Greg Farmer
"We used this company to replace our kitchen floor and two entry ways with new wood. The person who took our order sent in the wrong amount to the manufacturer, but it was caught and quickly corrected. The company was apologetic and the only problem caused as to delay installation a few days. The installers, Jose, the chief installer was fantastic in terms of his friendliness, knowledge, willingness to answer question, attention to detail and getting a good install done on time. If I owned a company I'd try to hire him away from them. They also replaced all the carpet in the house. A two day job. They had some trouble with the trucking company getting the carpet here on time and thus we were a few days late on the install, but other than that, we got an excellent install. Frankie, the primary installer had the same talents as Jose. I would also try to hire him away. All in all, we received excellent product and service from when we first entered the store to when they hauled the last of the replaced product away. There was never any sales pressure at purchase, only concern that we knew what we were getting and got what we wanted. They were at all times concerned that our goals were met and were willing to do whatever they could to make sure that happened. We give them the highest recommendation possible and will certainly use them again if needed."Sandy Howden
"We got several flooring bids while looking to carpet our home. Not only were we able to take several samples home to see what would look best but they picked them up when they came out to do the free measurement of our home. They priced carpet for the quality we were looking for. Our install was suppose to take 1 1/2 days to remove old and install new however the 2 installers where such hard workers they asked to stay an extra couple hours so they could get it done in 1 day. Would buy from them again."Tim Jackson
"We got several flooring bids while looking to carpet our home. Not only were we able to take several samples home to see what would look best but they picked them up when they came out to do the free measurement of our home. They priced carpet for the quality we were looking for. Our install was suppose to take 1 1/2 days to remove old and install new however the 2 installers where such hard workers they asked to stay an extra couple hours so they could get it done in 1 day. Would buy from them again."Lance Glivinski
"This has been the third project where I've brought in pro's to do the job, and I have to say that Micah and Flooring America has been the best experience I've had. Right from arriving on-time to take a look at the project, to getting an estimate back the next day, helping us navigate our options, and the whole crew who installed hardwood and carpet - they maintained friendly professionalism and a high degree of quality. I'm thrilled with the finished product, and with the price we paid for it. This is how it's meant to be: you are happy with what you got, and you're happy with what you paid for it. Thank you Flooring America!"Hyrum Ploeg
"The Flooring America team worked together to install beautiful floors at a very competitive price on a short deadline as promised. Caleb worked a quote with practical suggestions. Lauren coordinated schedule and got materials delivered quickly. Tomas and Arturo are skillful craftsmen and were amazing to watch as they installed a perfect job right on schedule. Thank you!"Rich Bruns
"You seriously don't need to look anywhere else for your flooring needs. Our experience has been AMAZING.Jared Walthard
Flooring American was recommended to us and we expected competitive pricing, and friendly staff but we didn't expect the owner, Micah Watts, to stop by our home personally on a Saturday to see how the installation was going. Then, he ended up staying and helping the installers because he knew we were on a deadline. Who does that?!
We are in love with our flooring, 6 ft Stranded Carbonized Bamboo, which has held up better than we ever expected.
"We have had Flooring of America do a couple small jobs, with great satisfaction. So when we decided to remodel, our first choice was Flooring America. We remodeled two bathrooms, resurfaced our hardwood floors, and installed new carpeting. Very easy to get in touch with staff, They scheduled everything in the order to be done and were punctual. Installers who did the work were efficient and courteous. We had one little problem, which was really no ones fault. It was brought to their attention and it was resolved immediately. I would certainly do business with them in the future. Just hope we don't have to ever remodel again."Diane Wright
"I had an amazing experience with this company. We wanted to completely remove the carpet from our new house and replace it with laminate flooring, including the stairs.I got a lot of quotes from different places and the one from these guys was not only the best one to fit our budget but they also accommodate to our schedule and recommended the best material for the job.Alberto José Macrí Álvarez
Caleb Snyder was the person with whom I talk the whole time, he went a couple of times to the house for the quoting and to look at samples and check on a couple of concerns we had regarding leveling on a room in the first floor and our whole third floor. He always reply back and was always available to us.
The job they did was magnificent, the floors, the stairs, every single detail was just neat. There was a minor issue where a piece was not properly glue close to the fireplace and was starting to come apart, I called Caleb and as he was travelling he send the information to Erik Poe and next day I had a person at my house fixing this minor issue
I highly recommend this place
They are very nice, do a GREAT job and their prices are VERY competitive"
"My experience with Micah and the whole team was great! I did a couple months of shopping around but decided on Flooring America of Oregon because the value was there, they showed me personal attention and returned my calls super fast! Better prices than i found anywhere else PLUS great customer service. I had some issues with the structure in my house that were revealed after demo of my old hardwoods, and they even helped resolve that! After my call they were out to take a look in a half hour. The installers were on time and courteous, cleaned up after themselves well. Couldn't have asked for a better experience from a contractor. They also offered me awesome financing. I will recommend them to everyone i know and if i ever have a need flooring or countertops again i will be back. Thanks Again!"Jake W
"The experience was refreshing! Knowledgeable courteous staff. No pressure. Established installation timetable and stuck with it. Workmanship and crews were on time, clean, professionals.Mike Shunn
We couldn't have asked for more.
Thank YOU Micah and staff!
Mike and Toni Shunn, Oregon City"
"Great customer services, quality work, quickly done! "Jeffrey Stevens
"Over the course of four consecutive days, Trevor and his team of installers arrived at 8am on the nose every morning and worked full and sometimes extended days, including a particularly massive effort on Thursday (which was Halloween, no less) to finish enough rooms to make space for us to move stuff out of the room remaining to be prepped and finished the following day. They were enormously pleasant and helpful, cheerfully aiding us in moving massive pieces of furniture which we couldn't possibly have handled on our own, and even lending many hands with the countless small objects contained within (or strewn all over) the furniture. We have a full, cluttered, lived-in house, and the installers overcame every challenge it presented without complaint, including that of a room containing two exercise machines which had been assembled therein and didn't fit back out through the doors. They managed to re-floor that room while continually lifting the machines out of the way as they ripped up carpet or rolled out vinyl, and despite all such obstacles, they finished the project right on schedule and right on budget (both of which I had been counting on heavily). Our house looks and feels so incomparably better with the clean, dust- and liquid-resistant vinyl than it did with the increasingly nasty carpets that I feel euphoric just to look around it. I am deeply grateful to Flooring America for effecting this transformation."Terence Rokop
"Remodeled kitchen countertops, fireplace tile, bathroom floors and counters and installed new carpeting in our home. Amazing job - all details were looked after, problems taken care of as they arose (there is always something unexpected when you remodel!). Micah and his crew are terrific. They don't quit until you are satisfied. Job was done well and in time."Kevin Ilcisin
"Unsatisfied with the selection at the bog box stores I decided to look elsewhere for carpet when deciding to redo my master bedroom. I wanted a carpet that was soft, durable and less than $6 per sq foot. I discovered early on that at the big box stores even the pricey carpets weren't very soft and the warranties were pretty limited. At Flooring America I discovered that even the 4 and 5 star carpets were so much more affordable. The service was fantastic, no matter how small the project they treat you well. They were able to schedule having someone come out and measure the next day and I was allowed to take samples home the day I walked in. By the end of the weekend I had selected a super soft carpet hasslefree and the estimator suggested the best pad choice for my concrete underlayment. The installer was very quick, done in only a few hours. We love our carpet (Innovia Touch)... it feels so soft and is one of the most stain resistant ones offered. It also came with a 1 year free spot and stain removal plus the 25 year carpet warranty. We are so glad we went with Flooring America!"Chelsea
"Flooring America was wonderful from beginning to end. The salesman had a great knowledge of carpets and was able to give us a good value and good advice about what to choose for our project. The scheduling people were helpful and friendly and the installer did a wonderful job! I would recommend them to anyone who asks."Jennifer Lau
"We had a major water leak and it destroyed our laminate hardwood floor. Our insurance company gave us several choices of flooring places that they have used in the past. We decided to stay with a local business, Flooring America of Oregon. They were prompt in getting out and taking the measurements and giving us recommendations on the new floor. Calab kept us in the loop during the whole process. The installation was completed when they promised and they did a fantastic job. We will definitely use them again for our future flooring needs."David Bennett
"We had a less than happy experience with Flooring America and let the owner Mr Morsef know what occurred. He personally called to apologize and make up for the inconvenience that we experienced. We were very pleased with his desire to right our wrong. This does not seem to happen very often in today's business world. Our thanks to him for taking the extra step to talk with us."A Google User
"We were in a pinch to get the carpets replaced between tenants and this company came through for us better than we could have expected! There was severe damage from animals that made things unlivable and the floors squeaked so loudly. Now we can't smell a thing and you can walk upstairs without disturbing downstairs. The measuring was a breeze and informative. The gentleman who installed the flooring worked long, hard, and fast. The ladies in the show room were knowledgeable and answered all our silly questions. We'll definitely be back for new hard wood floors."Kate L.
"My wife and I are absolutely ecstatic about our new floors!!! Caleb, our sales person, did a great job of helping us decide which product to choose. He was knowledgeable without being pushy, which is just what we wanted. When it came time for install, the crew did a wonderful job. Our project threw a couple of curveballs once the old floors were pulled up, and they were able to handle that with ease. There were a couple of finishing touches to complete, and Tyler responded immediately to take care of them. Now we have a pristine new floor that looks AMAZING. I highly recommend Flooring America of Oregon."Matt M.
"We too are really happy with the whole process of getting new floors from Flooring America of Oregon. We had nearly the whole house done (except bathrooms and a master that were original oak), in the Armstrong Luxe Plank. It's amazing how it looks, and from our research is by far the best non-hardwood choice. It looks like wood and like it's original to our sixty year old house. Micah listened to us, then asked all the right questions. The install team led by Tomas and Ed did an incredible job, with seams and edges as perfect as can be. We would highly recommend this company!"Happy R.
"We had all of our carpet replaced and hardwoods refinished with Flooring America of Oregon and couldn't be happier with the results! They made the entire process simple, easy and fun. Their service and communication were prompt, thorough, knowledgeable, honest and timely. The quality of work was beyond what we expected and we recommend this company without hesitation. We will definitely use Flooring America of Oregon for any of our future flooring needs."Jennifer R.
"I did not make it easy for these guys ... The sales folks are absolutely wonderful - thanks to Katie, Caleb, Michelle and Lauren for all your help - I had ordered LVT to be installed and was particular about the install date. Lauren did a great job getting everything setup. Well, the day before the install, we were taking the toilet out so they could do the install in the bathroom and the water line snapped - flood! Fast forward a couple of weeks, I now needed the entire house re-carpeted, but we live there, so plenty of furniture to move - no problem, they moved most of it. Tomas and Ed installed carpet and Tyler and Brian cut and installed all new baseboard for me - THAT is the best part of all - so they've completed both the LVT and all new carpet - looks wonderful and I appreciate everyone working with me to get it done. Totally recommend this place, and support a local business."Tina W.
"Flooring America did a fantastic job for us! We needed hardwood flooring and new carpet installed in our home to sell it. The hardwood flooring that Flooring America looks fantastic! Also, the carpet padding didn't feel as soft as we had hoped it would so Flooring America upgraded us to memory foam padding at no additional charge! Now that the project is done, we are in the process of selling our home and we have received offers $50k above asking! Thank you Flooring America."Markus W.
"I researched quite a few local flooring businesses and also had Home Depot come in to do an estimate on installing engineered hardwood in our home (second story). Several of the local businesses made it difficult to even schedule an inhome estimate (they wanted me to come into the store first to view their products). I was moving here from out of state so each step in the process had to be accomplished on a tight time frame. When I called Flooring America in Oregon City, they quickly understood my time pressure and immediately scheduled to have someone come to my new house and provide an estimate. Caleb arrived and offered services far beyond the estimate. He immediately offered to take responsibility for finding a good match to the downstairs wood flooring we already had in place. Over the days and weeks that followed, I received multiple estimates from businesses, including Home Depot. The first Flooring America estimate was too high for our budget, but that did not stop Caleb from continuing to work with me until we had a product and plan that worked for us. By the time I received all the estimates, it didn't matter whether a competing business offered a better deal. It was obvious that the most professional, customer service-oriented company was Flooring America in Oregon City. I trusted that they would do the best job and provide us with an outstanding wood floor. (I had expected at least a reasonable estimate from Home Depot but they were actually very high and a total headache to work with.) Flooring America in Oregon City installed the flooring while I was still out of state, which reflects the degree of trust I had in them. My daughter was able to check on the installation and she was impressed by the quality of the people involved as well as the work they did. The wood floors are beautiful. At each step, any question or concern (however small) was addressed immediately and with friendly, reliable responsiveness. I am likely to have future work done in our home and without a doubt, I will use them and recommend them to others."Cynthia F.
"Had my kitchen floor done...this place was so professional I cant say enough about how happy I am with these guys! From.the time I walked in.the door until my floor was installed its was just great proffessional service! My floor was done in.a dsy and looks beautifull!!"Mary G.
"We needed to replace the carpeting in our townhouse (after renters destroyed it) so we could sell it. From beginning to end, our experience with Flooring America-Oregon City was wonderful! We were in a hurry and we chose some in stock carpeting and it looks great. Sold the townhouse in a day! Loved our experience so much, we're going through them to put hardwood throughout our new build. Thanks!"Karen M.
"Micah was great to work with and very helpful. They had a ton of options for our project and I found the insights offered were very valuable. They were responsive and kept to the schedule. I appreciated that Tony, the main installer for my hardwood, was very knowledgeable and took ownership and pride in his work. Overall, Flooring America would be my first choice for any flooring project in the future. The prices were competitive, great quality and the best customer service I've encountered"Jenifer D.
"I can't say enough good things about this Flooring company. Micah, the manager was amazing, he met me at the airport with samples of flooring and carpet in order to meet our timeline. The flooring turned out beautifully, and the installers as well as the receptionist and every single person involved with my job was totally professional, nice, and accommodating. Even the delivery guy was amazing. I cannot recommend them enough, I will be using them again for my upstairs area. This is a perfect score for me!!"Lisa Abbott
"It was easy to choose this business over other bids. Great responsive people in the show room (really helped me coordinate flooring, counter tops, backsplash. People coming in for bids very professional, and know GOOD people in other lines of home improvement, like plumbers, painters, etc. And Erik, the guy that keeps every one on the right track, but not trying to come in at the same time...On ANGIE'S list, could you ask for more ? Not ready for pictures yet, but I am so excited about my kitchen"Jean K.